Cajun Mansion Guest Policies

CHECK IN / CHECK OUT
Bed and Breakfast Guests - Check in time is between 3pm - 5pm and Check out time is 10 am. There is no receptionist staffed between 5pm - 8am; therefore if you are arriving outside of our regular check in times, you will follow the late check-in process after 5pm.

LATE CHECK-IN PROCESS

Check-In is between 3:00 P.M. and 5:00 P.M./CST. If arriving later than 5:00 P.M./CST, it is your responsibility to call the Inn and make arrangements before 5:00 P.M./CST .

Our front desk closes promptly at 5:00 P.M./PST. It is advisable to indicate your arrival time at the time of making your reservation to facilitate the check-in process.

ROOM INFORMATION
All rooms, with the exception of our Juliet Suite, include a queen size bed with a private bath. The Juliet Suite includes a king size bed with a private bath. All bath toiletries are included, including a hair dryer, shampoo/conditioner, hair spray, makeup remover towelettes, plus a lot more.

There is no refund for checking out earlier than the number of days agreed at time of booking. There are no refunds due to weather.

Reservations are based on 2 people per room, there is a fee for any additional people.

PARKING
Free secured parking is located to the right of the house for B&B guests.

RATES
Our rates may vary depending upon season, holidays and length of stay. Rates can change without notice and are subject to availability. All taxes  and fees are in addition to the quoted room or glamping tent rates.

PAYMENT METHOD
We accept VISA, Mastercard, American Express, Discover and cash. We do not accept personal or business checks.
Fifty percent of the entire cost of room plus add-ons, including tax is required at time of booking to confirm your room. Payment/remain balance is due in full two weeks prior.  Our automated system automatically bills the balance on the credit card on file.

PHOTO ID and CREDIT CARD

The SAME CREDIT CARD used to make the reservation and Government Issued PHOTO ID (e.g. Driver's License or Passport) are required at Check-In. A credit card and relative information will be taken for every reservation regardless of method of payment e.g. Gift Certificate etc. If not, the Reservation WILL BE INVALID AND NON REFUNDABLE.

GIFT CERTIFICATES

Gift certificates can be used towards guest suites and any amenities the venue has to offer during your stay.  Gift Certificates purchased are not redeemable for cash and there is no expiration on the gift certificate.

DAMAGES 

Guests are responsible for excessive cleaning, damages, or breakage of the Inn's Property. Final Expenses will be based upon actual documented costs, plus any lost income. A minimal fine of $200.00 will be charged to credit card at time of damage. If damage or replacement is greater than $200.00 a final bill will be issued and additional charges applied to credit card.

SMOKING
The Louisiana Cajun Mansion Bed and Breakfast is a non-smoking home and no smoking is allowed inside the buildings. We ask that you be considerate of other guests if you do choose to smoke outdoors.

The B&B reserves the right to charge the credit card on file $200 fee to cover the cost of deep cleaning and/or replacing upholstered furniture, window treatments, rugs and bedding if it is determined that a guest has violated this smoking policy.

DEPOSITS

Fifty Percent of the Room charges and items selected will be will be charged at the time of booking.  Your card on file will be automatically charge the remaining balance of the amount 14 days prior to arrival.

CANCELLATIONS

    Up to 14 DAY PRIOR - If you must cancel your stay, your entire deposit will be refunded up to 14 days prior to reservation date.  You will be charged a $25 cancellation fee.

     13 DAYs and LESS - Due to the intimate size of Louisiana Cajun Mansion B&B, cancellations within the 14 day period affect the inn greatly.

You will be charged the entire amount of your stay.  Deposits will not be refunded for any reason (this includes weather conditions, sickness, surgery and/or death) and the entire amount of the room will be charged.

Cancellations must be done in writing via email or fax.  info@louisianacajunmansion.com or 1-855-886-2950

There is no refund for checking out earlier than the number of days agreed at time of booking.

No-shows shall be charged for the entire room amount originally reserved.

TRAVEL INSURANCE - We recommend you purchase travel insurance if there is a risk of cancellation.  IF purchased in advance,  it will cover accommodation losses and travel expenses due to weather including hurricanes. For Travel Guard Insurance go to: http://www.travelguard.com"

ROOMS
All rooms include a queen size bed with a private bath. Most all bath toiletries are included, including a hair dryer, shampoo, conditioner, mouth wash, etc.

There is no refund for checking out earlier than the number of days agreed at time of booking. There are no refunds due to weather.

ROOM KEYS
Room keys must be returned at check-out.  A $15 room key fee will be accessed for all keys not returned.

AGE RESTRICTIONS
Louisiana Cajun Mansion is unable to accommodate small children. Guests under 18 years old must be accompanied by an adult at all times. Government issued ID may be required at time of check in.

PETS
Although we love animals and we also have German Shepherds on the property, we understand that many of our guests have pet allergies. For their sake, no pets are allowed in the B&B home.

Mattie & Max reside outside in the Proprietor’s space and they do claim their rights to all outdoor areas. They are not allowed in the B&B suites at all. There are  several nice boarding facilities nearby for your 4-legged friends. 🙂

SPECIAL NEEDS
Please let us know of any special needs or dietary request. We will make an effort to accommodate them.

IN HOUSE RESTRICTIONS
Sorry, no candles, incense or cooking is allowed in the rooms. Our smoke detectors are very sensitive; you will cause an alarm to triggered. Our rooms are limited to one or double occupancy. No unregistered guests are allowed in the room.

Louisiana Cajun Mansion does not discriminate due to Sex, Race, Creed or Lifestyle; however we reserve the right not to serve anyone whose behavior is contrary to the policies or is potentially disruptive to other guests/residence.

Having made a reservation with The Louisiana Cajun Mansion means you agree to our Terms and Conditions and authorize us to charge your Credit Card to guarantee the reservation. Thank you for choosing us.

We truly hope you enjoy your stay at Louisiana Cajun Mansion Bed & Breakfast. If there is anything you might need to make your stay a better one, please do not hesitate to ask. The Inn-Keeper cell number is provided in your room